This is one book on writing fiction I will read over and over. I especially love his take on parallel …
Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need …
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need …
How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations …
Difficult conversations defined -- Getting clear -- Gathering resources -- Clarifying the message -- During the conversation -- You're not …