Observability is critical for engineering, managing, and improving complex business-critical systems. Through this process, any software engineering team can gain …
A translation of a rare 1517 publication on the organization, faculty, and students of the old French university.
This book presents a new approach to school leadership – Holistic School Leadership, whereby school leaders lead schools through systems-thinking …
Provides Reassurance and Suggestions From Those Who Have Walked the Same Lean Road Perhaps the most fundamental challenge that companies …
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the …
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then …
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its …