Introduction: shut the conventional door -- Drama and the data -- Ego vs reality -- A new role for the …
The measure of the executive, Peter F. Drucker reminds us, is the ability to ''get the right things done.'' This …
This book is about how to give outstanding feedback to patients, their family members, and other professionals. Effective feedback sessions …
A concise model for creating and sustaining a culture of accountability at all levels of the organization.In Journey to the …
For years there have been dozens of books about training and how to do it more effectively, with more impact, …
