Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Michael George
Michael George
Gary,Ph.D. Namie,Ruth,Ph.D. Namie
Noel de Nevers
Keith Frankish,William M. Ramsey (eds.)
C. Keith Stone,Roger Humphries
Waleed Alhosani (auth.)
Michael S. Kappy,David B. Allen,Mitchell E. Geffner (eds.)
Ari Takanen;Jared D. DeMott;Charles Miller
Larry Wasserman
Kern Peng
H. G. Drickamer,C. W. Frank (auth.)
Slimane Hammoudi (editor),Luís Ferreira Pires (editor),Bran Selić (editor)
Michael K. Levine
Jennifer C. Wolfe
Kelsey Hightower,Brendan Burns,Joe Beda
Boris Scholl,Trent Swanson,Peter Jausovec
Ronald J. Brachman,Hector J. Levesque
Prof Franco Taroni,Prof Silvia Bozza,Dr Alex Biedermann,Paolo Garbolino,Colin Aitken
Richard Grinold,Ronald Kahn
Naji Arwashan
patricia B. Cerrito
D. A. Burns,S. M. Breathnach,Neil Cox,Christopher E. Griffiths
Michel Verdon
Colin Adams,Robert Franzosa
Peter J. Olver
David Harel,Yishai Feldman