Successful Customer Relationship Marketing
Merlin Stone,Bryan Foss
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Merlin Stone,Bryan Foss
Michael Lewis
William A Cohen
Wayne G. Hammond,Christina Scull
John Katzman
François Voron
Rawlins, B. G.; Marchant, B.; Stevenson, S.; Wilmer, W.
Riccardo Rialti,Lamberto Zollo
Matías, J. M.; Rivas, T.; Martín, J. E.; Taboada, J.
Chris Graves,Mark Scott,Mike Benkovich,Paul Turley,Robert Skoglund,Robin Dewson,Sakhr Youness,Denny Lee,Sam Ferguson,Tony Bain,Terrence Joubert
Sheila O'Connor
Boyd, Jonathan W.;Neubig, Richard R
Hoque, Mohammad A. ;Tarkoma, Sasu
Wang, Ai-juan; Paterson, Thomas; Owen, Robert; Sherborne, Colin; Dugan, James; Li, Jun-ming; Claeyssens, Frederik
Vellutino, Frank R.; Shub, M. Jeanne
Mark Heckler
Yuli Vasiliev
John Paul Mueller
Fabrizio Luccio,Linda Pagli,Graham Steel
Belinda Choi,Tim Hendtlass,Kevin Bluff (auth.),Bob Orchard,Chunsheng Yang,Moonis Ali (eds.)
Davis, Morton
Konrad Kokosa;Christophe Nasarre;Kevin Gosse
Jez Humble,Joanne Molesky,Barry O'Reilly
P. Ronan O’Connell, Andrew W. McCaskie, Robert D. Sayers
Brett Slatkin
Panagiotakopoulos, Antonios
Mary Ann Glendon
Itzik Ben-Gan,Adam Machanic,Dejan Sarka,Kevin Farlee
Zachary G. Arens; Roland T. Rust