Customer Relationship Management: How to Turn a Good Business into a Great One!
Graham Roberts-Phelps
کشف منابع
Graham Roberts-Phelps
Jim Collins
Matt LeMay
Jose Fajardo,Elfriede Dustin
Lau L.
Jörg Thomas Dickersbach (auth.)
Malcolm Johnson
Gareth Parsons,Wayne Preece
John Buckley
Charles Gibb,Peter Randall (auth.)
Tiago Forte
Clayton M. Christensen;Michael E. Raynor;Jeff Dyer;Hal Gregersen
Software Engineering Standards Committee of the IEEE Computer SociCODE: OS
Knapp R
Mehmet Toy
Eliyahu M. Goldratt,Jeff Cox
Lewis C. Lin
Hector Garcia-Molina,Jeffrey D. Ullman,Jennifer Widom
Abraham Silberschatz,Henry F. Korth,S. Sudarshan
Deepak Vohra
Hsu, Ke-Jou Carol;Lee, Hui-Chuan Chloe;Saito, Hideto;Schenker, Gabriel N.
Mike Cohn
Shawn Belling
Chris Sims;Hillary Louise Johnson
Thomas Erikson
Thomas Erikson
IIBA
GMAC
Parveen Kumar,Michael L Clark (ed.)
Bonnie Huang Hall MD PhD (editor)