English
Unordered
Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
Ralph F. Smith
2006
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Ralph F. Smith
Fred A. Cummins
Fred A. Cummins (Auth.)
Margaret May
Rob Davis,Eric Brabander
Marlon Dumas,Marcello La Rosa,Jan Mendling,Hajo A. Reijers (auth.)