English
Intermediate
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Ronald J. Baker
2006
مشاهدهٔ کتاب
کشف منابع
Ronald J. Baker
Parmenter D.
Bendle, Neil T.;Farris, Paul W.;Pfeifer, Phillip Edward;Reibstein, David J