The application of foresight to address the challenges of uncertainty and rapid change has grown dramatically in the past decade. …
The 12th edition of this popular text continues to build on four major marketing themes: building and managing profitable customer …
Everyone manages processes ...Everyone is an operations manager "...integrates services and manufacturing operations further than has been done before in …
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain …
